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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ben Walker

Ben Walker

August 29, 2024

5  out of  5
rating by Ben Walker
"Jennifer helped walk me through my policy and explained what to expect on my next few bills, she was very friendly and professional despite all of tge changes and new adds to my policy!"
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Kimberly Mullens

August 26, 2024

5  out of  5
rating by Kimberly Mullens
"Personable, hometown office that always goes above & beyond for their customers! They may be part of Big State Farm corporate, but Matt Patterson's office make you feel like family!!!"
We responded:
"Thank you Kimberly for your kind remarks. Our Team appreciates you and your family's business and look forward to helping you anytime in the future. Matt"
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Jimmy Torres

August 26, 2024

5  out of  5
rating by Jimmy Torres
"I just want to say that state farm saved me some money on my insurance and I have Derek to thank for that. Thank you State Farm."
We responded:
"Good morning Jimmy and thank you for your recent review. Derrick and our entire Team work to not only get you the best price but more importantly the best coverage for your individual needs. We're here to help so call us anytime, 940-569-1407. Matt"
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Rich Galen

August 20, 2024

5  out of  5
rating by Rich Galen
"Derrick is knowledgeable, friendly and was a joy to work with in getting me the correct insurance to meet my needs. State Farm insurance is lucky to have him serving the public with their insurance needs."
We responded:
"Thank you, Rich, for the kind remarks. Derrick and our entire Team are here for you. We appreciate you trusting your insurance with us and look forward to working with you in the future. Anytime you have any questions, please just give us a call, 940-569-1407. Matt "
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Sandy Cummings

August 11, 2024

5  out of  5
rating by Sandy Cummings
"Laurie was great. Worked diligently to get my policies done and answered all questions I had."
We responded:
"Thanks Sandy for the kind review. Laurie and our team are glad to be working with you to navigate risk and insurance and are always here to help and answer any questions to may have. Have a wonderful day! Matt"
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Mike Murray

July 18, 2024

5  out of  5
rating by Mike Murray
"I called Derrick for a quote and he provided a personalized experience. He was able to answer some tough questions about insurance rates, and covered every possible discount. A+ experience."
We responded:
"Thank you Mike for letting us know about your experience in dealing with Derrick. Derrick and our team appreciate you giving us feedback. We want you and all our policyholders to know that our goal is to help you get the very best value (coverage, service & price) in your personal insurance. Please let us know anytime you have a question or concern, 940-569-1407. Have a great weekend! Matt Patterson "
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Rebekah Holdbrook

June 19, 2024

5  out of  5
rating by Rebekah Holdbrook
"Derrick has been a pleasure to work with. The switch over to State Farm was effortless. Thanks State Farm!!"
We responded:
"Thanks Rebekah for your kind remarks! Derrick is great and very knowledgeable, especially when it comes to getting the best value for your money. Our entire office looks forward to working with you in the future. Matt"
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Joshua Mount

March 10, 2024

5  out of  5
rating by Joshua Mount
"They are always friendly, helpful l, and efficient. Thanks for being awesome!"
We responded:
"Thanks Joshua for your kind comments! Our office and team are here to help you anytime. Hope you have a great day! Matt"
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Jimmy Adams

February 6, 2024

5  out of  5
rating by Jimmy Adams
"Best insurance company around. Fast, friendly, professional service. Staff goes above and beyond to help."
We responded:
"Thanks, Jimmy, for your kind comments. Our office strives to always giving you the best advice to make sure your coverage and policies meet your goals. We're here for you and want you to reach out to us anytime! Have a great day. Matt"
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Amber Green

January 10, 2024

5  out of  5
rating by Amber Green
"Derek is absolutely amazing. He checks in to make sure that everything is going good and lets us know anything that changes with our policy. He has reassured me from a financial/personal aspect of our car insurance. He is sooooo upfront and honest!"
We responded:
"Thank you Amber for your kind remarks & I agree Derrick is so helpful. Our office is blessed to have a team of individuals that have giving hearts and truly want to make a positive impact with helping folks. Have a wonderful day and thank you again! Matt Patterson "
Profile photo of LESLIE SIMMONS

LESLIE SIMMONS

October 2, 2023

5  out of  5
rating by LESLIE SIMMONS
"I love love love this office. I had been with them for years. I moved had to leave them and I knew I was coming back to them. Very nice loyal people Very considerate, I know I can count on them with all my insurance concerns. I have even sent others to them."
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Lawrence Robinson

September 6, 2023

5  out of  5
rating by Lawrence Robinson
"Service is very good and they always answer my questions right away. A very good hometown insurance company."
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David Stout

August 17, 2023

5  out of  5
rating by David Stout
"This office has the most outstanding, friendly and helpful people working there. I highly recommend Matt Patterson for an agent!"
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Katherine Patterson

August 17, 2023

5  out of  5
rating by Katherine Patterson
"I love working with Matt and his entire team. They are very attentive and take time with me when I need them. They have been able to save my family money on auto and renter’s insurance."
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Elyssa Bull

August 10, 2023

5  out of  5
rating by Elyssa Bull
"Had a wonderful experience getting auto coverage through these guys, Derrick made it simplistic, quick and was very polite. Not to mention a great rate!"
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Lexie Willingham

June 29, 2023

5  out of  5
rating by Lexie Willingham
"I love working with Matt Patterson at State Farm. Lisa in his office aways takes care of me like I’m family!"
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Tina Tate

May 17, 2023

5  out of  5
rating by Tina Tate
"Extremely helpful."
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Phillis Zuspan

March 23, 2023

5  out of  5
rating by Phillis Zuspan
"Derrick from state farm is just as nice as jake😁"
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Devon Jones

February 21, 2023

5  out of  5
rating by Devon Jones
"Matt Patterson State Farm has ALWAYS taken the best care of our family for all our insurance needs. They make everything simple and easy, and when the need arises to file a claim, I know we will be covered, all without a huge headache. We appreciate Matt and everyone in his office so much!"
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Debbie White

October 26, 2022

5  out of  5
rating by Debbie White
"Changed insurance to State Farm and had no problems! Thank you Derrick!"
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Tommy Carlton

August 2, 2022

5  out of  5
rating by Tommy Carlton
"Very helpful and very willing to get your business."
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John Duron

July 20, 2022

5  out of  5
rating by John Duron
"he my dad insurance agent and a good place to get insurance"
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Filiberto Hernandez

July 8, 2022

5  out of  5
rating by Filiberto Hernandez
"Ever since I joined Matt Patterson State Farm, Lisa has always given me the best customer service ever.!!! They help me out with all my questions and go beyond when I need them.!"
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Jim Jarrett

May 24, 2022

5  out of  5
rating by Jim Jarrett
"I have been with Matt Patterson for about two decades now with Home and Auto insurance. I will have to say I cannot imagine a better experience. Whether just calling and getting a vehicle added to a policy, or a dreaded occurrence that requires assistance with a claim - home or auto, effortless resolve. With today's "go fast" lifestyle it's fantastic to be able to just call and speak with Matt himself, or one his hand picked absolutly wonderful team members, and get a quick rundown and even faster resolve to absolutely anything I've ever needed. I cannot imagine a better agent and staff. Matt is a salt of the earth individual first and foremost and this is shown in how his place operates. As the consumer if you're looking for an effortless experience with your insurance needs, Matt Patterson State Farm in Burkburnett TX is the place for you. Highly recommend for anyone needing home/auto, or the many more options available they provide at Matt's particular State Farm Agency!"
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Teresa Brantley

May 24, 2022

5  out of  5
rating by Teresa Brantley
"My husband and I have used State Farm insurance all of our life. From homeowners to cars to life insurance policies. Matt Patterson has been our agent for over 12 years now. His staff are top notch. Matt and his staff are very professional and answer each and every question we have. If they don’t have the answer they get the answer. Excellent customer service. Thank you Matt and Staff."